About Us

Who we are.

Flight and Safaris International is a family-owned and tour-operated business driven by values from the love and care that goes into creating your perfect safari adventures and beach holiday experiences. We are passionate about providing you with incredible and unforgettable holiday experiences. We specialize in holiday planning for East African countries, including Kenya, Tanzania, Rwanda & Uganda. Our business is not just about business; we have turned our firsthand knowledge and passion for travel into a profession.

Your tailor-made/custom-made travel itinerary:

We understand that each client has unique tastes and preferences. We aim to provide you with customized/tailor-made itinerary travel packages tailored to you, as no two holidays are ever the same, by offering expert recommendations. We believe travelling should be adventurous, fun, exciting, inspiring, rejuvenating and memorable. By making us your safari planner of choice, you will enjoy a more comprehensive selection of holiday ideas and experiences than ever before, precisely how it should be. We will also save you the time and hassle of holiday planning. Flight and Safaris International' portfolio caters to all pockets from budget to mid-range and fully exclusive luxury holidays

1) Vision, Mission, Core Values

Our Vision:
Our desire to become the premier safari company for East African travel by providing optimum rates for premium services guided by our company values of acting with integrity, trust, commitment, empathy, and accountability

Our Core Values:

We are passionate about travel:
We are excited to share our knowledge and experiences with our clients by creating travel packages with the customer in mind, hoping you take home the best memories of our company.

Superior Customer Experience (CX):
Whatever your requirements are, service quality is our most essential value, which demands all our effort to give you the best holiday experience.

Acting with Integrity:
By acting ethically and with integrity, we will earn the trust of clients and business partners and deliver the highest quality outcomes by making decisions that put you first in mind, recognising the value each one contributes

Collaboration:
We will work with our customers and make them feel a sense of ownership in the planning process right from the beginning to the end of your trip

Trust:
We will strive to build trust with our clients through reliability and transparency.Reliability: letting our customers know they can always count on us whenever they are presented with challenges. We are available on call 24/7.Transparency: We will strive to build client relationships through open communications to discuss and establish expectations. We know that reputations are hard to win and easy to lose

Empathy:
Show sympathy and compassion to our clients in times of hardship, "treating others like you'd like to be treated". Acknowledge our clients' pain, letting them feel cared for and offering the best solution outcome.

Knowledge & Expertise:
We use our destination knowledge and expertise to design your dream holiday. Our destination management company (DMC) has knowledgeable drivers/ tour guides in flora and fauna with a wealth of information, which they are always willing to share with our clients, giving you fantastic, memorable experiences.

Accountability:
To acknowledge our mishaps and take ownership whenever our services do not meet our client’s expectations. Our team will be hands-on to resolve any issues as quickly as possible.

Promoting Sustainability:
We are committed to protecting our planet by implementing corporate social responsibility (C.S.R.) towards community development projects, wildlife conservations and booking with eco-label accommodations for holidaymakers' destinations.

2) Why Book with Us

Let us know how we can be of help.
Planning for a holiday is never fun for most people. If you are struggling for inspiration, we are here at your disposal. You can call us, request a callback or leave a message on our website using our sign-up form. Please tell us where and when you would like to go, and we will choose the best locations, exhilarating adventures and beach relaxation gateways, customizing an exciting and unforgettable holiday itinerary.